Help Guide

Refunds & Support

Understand cancellation, revision, and refund handling for custom services.

01

Send a request

Email support with your order number, contact email, and a clear description of your request.

02

Confirm progress

Orders that have not entered production may be cancelled. Started orders are reviewed based on work already completed.

03

Receive the outcome

After review, we will explain the solution and estimated refund timing by email.